Website Refund Policy
RETURN POLICY
Last Updated 05/04/2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS To return an item, please email customer service at info@alarshallergy.com
Place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Al ARSH
19-4-400/1/A,Besides Canara Bank,Bahadurpura West, Hyderabad, Telangana 500064
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please provide us the full shipment opening video to arrange a refund or exchange.
Please Note
● The item must be in original packaging and condition without use of item.
Shipping returns
To return your product, you should mail your product to: {Al ARSH
19-4-400/1/A,Besides Canara Bank,Bahadurpura West, Hyderabad, Telangana 500064}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {info@alarshallergy.com} for questions related to refunds and returns.